Buy back your week. Build the business you actually wanted.
We match service business owners with vetted, top 1% virtual assistants who handle the calls, admin, scheduling, and follow-ups that have been eating your week. Placed in 7 days. Backed by a forever free replacement guarantee.
We’ll match you with the right VA in 7 days or less.
Get My VA in 7 DaysYou’re the most expensive person doing the cheapest work.
If you’re answering every call, returning every text, and doing every admin task yourself — you’re spending owner-level time on assistant-level work. That math doesn’t work for long.
Buried in admin
Calls, emails, scheduling, follow-ups, invoicing. The actual business you’re supposed to be running gets squeezed into the gaps between admin tasks that anyone could do.
Missing leads
Every unanswered call is a customer choosing the next business on the list. You can hear the leads slipping through your hands — but you can’t physically be everywhere.
Can’t afford local help
A local executive assistant runs $4k–$5k a month, plus payroll taxes, benefits, and the months it takes to find one who works out. So you keep grinding.
Hear it from business owners like you
“Working with StartVirtual has been a complete game changer and one of the best investments I’ve made in my business this year, helping me take administrative work off my plate so I can focus on higher-value activities.”
“StartVirtual has been a great partner for our team, helping with user onboarding, chat room moderation, and compliance support, and we’re excited to continue growing with them after a successful first year together.”
Start Virtual completely changed our company by helping us scale from roughly $1.5–$1.9 million to nearly $6 million in annual revenue with reliable customer service, sales, and routing reps that are managed for us so we can focus on growing the business.
The average service business owner wastes 20 hours a week on tasks worth less than $20/hour.
That’s half your workweek. At $100/hour of owner time — what your time is actually worth to the business — that’s $104,000 a year leaking into work a $15/hour assistant could handle better than you anyway.
What changes when you hire a StartVirtual VA
One hire. Dozens of tasks off your plate.
Our VAs aren’t one-trick contractors. They’re trained generalists who specialize fast — and we match by role, industry, and tool stack so you don’t have to teach the basics.
Customer Service
Inbox triage, ticket response, refunds and complaints, satisfaction follow-ups, review request automation.
Virtual Front Desk
Inbound call answering, appointment booking, calendar management, intake forms, light qualification.
Sales & Lead Gen
Outbound prospecting, CRM management, lead qualification, follow-up sequences, pipeline reporting.
Dispatch & Scheduling
Route planning, technician dispatch, calendar coordination, customer rescheduling, daily standups.
Executive Assistant
Owner inbox management, calendar gatekeeping, travel coordination, vendor management, light project work.
Social Media & Admin
Content scheduling, community management, data entry, reporting, light bookkeeping support.
Not just a staffing agency. A system.
Most agencies hand you a resume and call it a placement. We hand you a vetted, trained, managed VA — and stay involved until they’re producing.
Top 1% talent only
We screen thousands of applicants through a 10-step vetting process. You only meet the top 1% who passed every stage.
StartVirtual trained
Every VA goes through our internal training on tools, processes, and service business operations before they ever meet a client.
Done-for-you payroll
No 1099s, no contractor agreements, no payroll headaches. One monthly invoice, we handle the rest end-to-end.
Performance managed
A dedicated success manager checks in weekly, reviews KPIs, and steps in if performance ever drifts.
7-day placement
From first call to your VA being in front of you, working — seven days on average. Not weeks. Not months.
Forever free replacement
If your VA isn’t the right fit, we’ll match you with a new one at no cost. No time limit. No conditions.
What happens when things don’t go perfectly.
The replacement guarantee isn’t a marketing line. Here’s a client describing exactly what happened when their first VA wasn’t the right fit.
“We had never used VAs before, so this was our first time going through the process. Start Virtual helped us onboard smoothly, quickly handled the hiccups, and replaced our first VA when it wasn’t the right fit. Our rep Melbourne was great, our VA is working out, and overall it honestly went better than expected.”
Same budget. Three times the team.
Here’s exactly what you get with a US-based local executive assistant vs. a StartVirtual VA at every level — cost, hours, hiring time, and what happens when things go wrong.
Up and running in 7 days
Book a free call
We learn your business and recommend the right plan.
We match you
Paired with a bookkeeper who specializes in your industry and revenue range.
Onboarding done-for-you
QuickBooks setup, bank connections, software integrations — we handle it.
Clean books every month
Closed on schedule, reports delivered, your bookkeeper a text away.
We know your industry.
We’ve placed thousands of VAs and bookkeepers across the service businesses below. We know the tools you use, the calls you’re making, and the numbers you need to see.
Simple, transparent plans. No surprises.
Background checks, payroll, onboarding, and forever replacement included on every plan. Billed monthly. No long-term contracts.
For owners who need a vetted VA — and want to manage the relationship themselves.
- We source & vet your VA
- Background checks & testing
- Forever free replacement
- 7-day average placement
- Payroll & insurance handled
- Onboarding setup
For owners who want a vetted VA + a dedicated success manager keeping them on track.
- We source & vet your VA
- Background checks & testing
- Forever free replacement
- 7-day average placement
- Payroll & insurance handled
- Onboarding setup
- Dedicated success manager
- StartVirtual trained & coached
- Performance management
- Weekly reporting
- Monthly business review
For owners scaling fast or needing multiple VAs with high-touch oversight.
- We source & vet your VA
- Background checks & testing
- Forever free replacement
- 7-day average placement
- Payroll & insurance handled
- Onboarding setup
- Dedicated success manager
- StartVirtual trained & coached
- Performance management
- Daily reporting
- Bi-weekly business review
- Enhanced performance tracking
- Multi-hire discount
The StartVirtual guarantee
If your VA isn’t the right fit — for any reason — we’ll match you with a new one at no extra cost. For as long as you’re a client. No contracts, no case reviews, no expiration.
Business owners who made the leap.
"My VA took over the inbound call flow and the follow-up sequences I'd been meaning to set up for two years. The pipeline filled in the first 30 days."
"Our patient satisfaction scores went up in the first quarter because someone was finally answering every call within two rings. That alone paid for the VA."
"I reclaimed 20 hours a week. I'm not exaggerating — I tracked it. I spend that time on growth work now instead of email triage."
You’re probably wondering…
How is this different from Upwork or Fiverr?
Those are marketplaces where you do all the sourcing, vetting, and managing yourself. We do all of it for you and we stand behind the placement with a free replacement guarantee to ensure you get the talent you need. Think of us as your partner in scaling your offshore team within multiple departments of your company.
What if the VA doesn’t work out?
We replace them for free, fast. That’s our forever replacement guarantee as long as you are a client with us not a 30-day trial. We own the quality of the match, full stop.
Is the talent actually high quality?
We accept the top 1% of applicants. Every offshore team member that we place into your business goes through a rigorous 10 step process to earn the right to be able to work within your company.
How does onboarding work?
A dedicated Client Success Manager partners with you to onboard your new team member into your company’s tools and processes hands-on, every step of the way. Beyond that, you get ongoing support to help you scale your offshore team: live Q&A sessions, leadership trainings, and a library of recorded trainings, plus classes your team members can take to keep upskilling over time.
Not sure where to start? Book a free call. We’ll figure it out together.
No pitch. No pressure. Just a direct, operator-to-operator conversation about what your business needs — and whether we’re the right fit.
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