Privacy Policy

We respect your privacy and will strive to protect all the personal and sensitive information you have provided while navigating our site.

This privacy policy will help you understand our processes of how we collect, use, store, disclose, and protect the information of individuals who visit our site. By reading this privacy policy, you’ll be able to make wiser decisions when accessing our website.

Collection of personal data You can navigate our site without providing any of your personal information unless you wish to contact us to inquire about our services. When you contact us through live chat or by using the contact form, we will ask you to leave some personal information like your name, company name, phone number, email address, and location.

The collection of your personal information is a part of our normal business operations that will enable us to address your concerns properly. We may also use the information you have voluntarily provide to send you important announcements, promotional offers, surveys, and other significant activities about our company that you might be interested in.

If you prefer not to receive these announcements, kindly send us an email at (info@startvirtual.com) so we can remove your name and contact details on our list.

Information We Collect
We collect your phone number when you provide it to us, which allows us to send you text messages. We may also collect other information such as your name, email address, and any other information you voluntarily provide.

How We Use Your Information
The information we collect is used to send you text messages, including service updates, promotional messages, and other communications. We may also use your information to improve our services and customer experience.

Sharing of Information
We do not share your phone number or any other personal information with third parties, except as required by law or with your explicit consent.

Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

Opt-Out
You may opt-out of receiving text messages from us at any time by replying “STOP” to any message you receive. Additionally, you may contact us to request removal of your phone number from our list.

    Collection of non-personal information or website data When you visit our site, we will automatically collect your general website data such as your internet protocol (IP) address, proxy server IP, browser type and version, and operating system used. These information will be used to to ensure the security and functionality of our website. It will also help us determine your location that will assist us in complying with the needed legal requirements for your region.

    Reason for data collection First, your behavior (pages visited, clicks, average time on site) will help us determine the area in our site that needs improvement.

    Your data will also guide us in creating a seamless, more user-friendly experience. We will use your data to make your next visit faster and easier.

    Personal information will also help us answer all your queries in a more personalized manner. By stating your name, company name, and the industry you’re in, we will know how we can serve you better. When you provide your contact information, you will also become one of the first people to know the news and promotional that we will be offering in the market.

    Securing and sharing your personal information The personal information that you have provided us will only be used for internal business purposes that can only be accessed by our duly appointed employees. We do not share or sell any of your information to others.

    Your non-personal information together with the information collected from other website users, however, may be used to share demographic information or statistics with our business partners and trusted affiliates.

    When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.

    Privacy policy revisions We reserve the rights to change or revise this privacy policy without any prior notice. The revision normally happens when we need to comply to new rules and regulations passed in a country that is under our jurisdiction.