Certified Virtual Assistant
Certified is for the client who wants to manage and own their own team and have more autonomy. They basically hire out a VA from Start Virtual and pay them directly like the VA is their own employee. With this service, you are in charge of your VA and manage them. You have more control and freedom but also more responsibility.
Start Virtual provides a business development trained full time cold calling VA who works a minimum of 30 hours a week generating leads for you. You do not have a CSM or SSM overseeing anything. You develop a relationship directly with your VA and manage, train, and coach them directly.
This service is for the business owner who is ready to move from the technician role in their business to the manager role and wants to learn how to manage people and develop their own processes and systems.
If you want more control and to let go of having to grind away on the phone or sending text messages several hours a day, then this is the service for you!
If you’re wondering whether you’ll be tied to a contract, the good news is that the answer is no. However, we do require a minimum of two weeks’ notice to cancel as a courtesy to help us manage our resources effectively. This policy ensures that we can adequately plan for staffing, equipment, and other resources necessary to serve our customers. We understand that circumstances change, and you may need to cancel your service with us at some point. So, we ask that you provide us with advance notice to help us facilitate a smooth and efficient cancellation process.
We source, train, and manage our Virtual Assistants, so you don’t have to. Our team is made up of highly skilled professionals who are experts in their respective fields. We take care of all the recruitment, training, and management, so you can focus on doing more of what you love. Whether you need help with administrative tasks, social media management, or anything in between, our Virtual Assistants are here to help. With our comprehensive training programs and ongoing support, you can trust that your VA will be up to speed and ready to hit the ground running.
Our Client Success Managers (CSMs) are responsible for keeping track of your Virtual Assistant’s progress and ensuring that they’re meeting your needs. Our CSMs are dedicated to providing you with excellent service and keeping you in the loop at all times. As part of this commitment, we send out an End of Day report every night, summarizing what your Virtual Assistant has accomplished that day. This report includes all of the tasks completed, any updates or issues that need to be addressed, and any feedback or suggestions that may be relevant. That way, you can stay informed about your VA’s activities and have a clear understanding of what’s being done on your behalf. With our comprehensive reporting system, you can trust that you’ll always be in the know and have full visibility into your VA’s performance.
Complete the checkout process and submit your business details. Our on-boarding specialists will use this information to create the best on-boarding experience and prepare your Virtual Assistant.
We believe that a smooth onboarding process is the key to building a successful and productive relationship with our clients. That’s why we’ve developed a comprehensive onboarding process that is designed to be efficient, transparent, and tailored to your unique needs.
Starting your subscription with us is easy and hassle-free. Simply choose the Virtual Assistant that best fits your needs and budget. You’ll be prompted to provide your payment information to pay for your first month of service.
Once your subscription payment has been received, you’re ready to start working with your Virtual Assistant!